From Spamwiki

CSL Computer Service Langenbach GmbH is a registrar in Germany.

Contents 1 Anti-Spam Position 1.1 Official Position 1.2 Actual Behavior 1.2.1 Active blacklisted mail domains with CSL Computer Service nameservers 2 Description of the Registrar 3 Where to send abuse complaints 3.1 Officially 3.2 In actual practice 4 Additional Contact Information 4.1 Postal address 4.2 Registration Information 4.3 Telephone and FAX 5 Sources for this article 5.1 Independent 5.2 Interview 5.3 Corporate

[edit] Anti-Spam Position

[edit] Official Position

[edit] Actual Behavior

Reporting is more cumbersome, as shown in the next section, but to their credit they are responsive, and are one of the few registrars that will enter human replies, and conduct a dialog. A ticket will not generally be closed if you are not yet satisfied. Few other registrars offer that.

[edit] Active blacklisted mail domains with CSL Computer Service nameservers

Source: URIBL

[edit] Description of the Registrar

CSL Computer Service Langenbach GmbH d/b/a joker.com (Germany)

[edit] Where to send abuse complaints

[edit] Officially

CSL Computer Service Langenbach GmbH d/b/a joker.com (Germany)
http://www.joker.com

   Tel: 49-211-867670
   Email: info@nrw.net

[edit] In actual practice

Despite ICANN requirements, CSL does not allow for email on the designated address.

You need to register with joker, then come back with your assigned login and password. Log in, and click
Support/Contact
Because you are logged in you will now see 3 options, the first two being:

Report spammers/phishing
Report cases of spamming and phishing, which are related to Joker.com domains.

Support
General support, questions regarding domains, nameserver, billing, URL forwarding and other issues.

Take the first option. Report the name server domain or spammed domain in the first field, and place your message into the message area. If you are using the Complainterator tool, you can paste its message directly in here.

This works successfully, and you get an auto-reply with the ability to add your follow-ups to the ticket via e-mail. They are responsive.

[edit] Additional Contact Information

[edit] Postal address

[edit] Registration Information

[edit] Telephone and FAX

[edit] Sources for this article

[edit] Independent

[edit] Interview

[edit] Corporate